Information about our Company and Web site
Sleeptalk Australia Pty Ltd are based in Victoria, Australia. The principle activity of Sleeptalk Australia is the production of CDs, for the purposes of relaxation and for working through loss & grief.
Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing your personal data.
Data Collection and Purpose Specification
We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
Access to the personal data we may hold about you
You can ask us, by sending an email to admin@sleeptalk.com.au whether we are keeping personal data about you.
Upon request, we will provide you with a readable copy of the personal data which we keep about you.
Your request will be processed within a week - although we may require proof of your identity beforehand.
We will provide the information without any charge.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased.
Privacy Compliance
Our privacy policy is compliant with the NPP Principles of Australia.
Returns Policy
We check that each CD sent out is perfect, ensuring a high quality product.
In the event of receiving a faulty CD, please notify us within 14 days of receipt, and Sleeptalk Australia Pty Ltd will replace the CD with a CD of an identical title.
Due to the nature of the business, no further refunds are available.
Payment by Credit Cards
After using your credit card on this website, payments will come up on your bank statement from "Sleeptalk Australia Pty Ltd" or "Sleeptalk Australia".
Privacy Support
If you have an enquiry or concern about our privacy policy, please contact:
Privacy Officer at admin@sleeptalk.com.au
If you are not satisfied with our response to your concern you may wish to contact the Privacy Commissioner at:
Privacy Commissioner
GPO Box 5218
Sydney NSW 1042
Australia
www.privacy.gov.au
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